Privacy policy

At Aukurban × Caldri, we are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

What we collect

• Name, contact details, shipping address
• GST or business information, for B2B clients
• Artwork or design files for custom orders
• Payment and transaction details, via secure gateways

How we use your information

Your data is used strictly for:

• Processing orders and managing communication
• Shipping and delivery coordination
• Customer support and updates
• Invoicing and tax purposes

Data sharing

• We do not sell or share your personal data with any third parties for marketing purposes.
• Information is only shared with logistics or payment partners as required to complete your order.

Data protection

• All personal data is stored securely.
• Design files and business documents are kept confidential and used only for the purposes agreed upon.

Marketing communication

• You may occasionally receive updates or offers from us via WhatsApp or email.
• You can opt out at any time by messaging us directly.

Contact

For any privacy or shipping related concerns, write to aukurbancustomercare@gmail.com or call 7632927800, 2 PM to 8 PM, Monday to Saturday.